Store Policies
At Loy Kinis Swimwear, your health and safety are our priority.
Swimwear & Intimate Items
Due to hygiene reasons, all swimwear and intimate items are final sale.
We do not accept returns, exchanges, or refunds on these items under any circumstances.
Non-Swimwear Items
For non-swimwear items purchased at regular price, we offer exchanges only within 15 days of purchase.
To be eligible for an exchange:
Item must be unused, unworn, and in original condition
Must be returned in original packaging
Customer is responsible for all shipping costs
Sale items are final sale and not eligible for exchange.
Order Cancellations
Orders may be canceled only before they are shipped.
To request a cancellation, email us at loykinis@yahoo.com as soon as possible.
Shipping Costs
Shipping fees are non-refundable.
If an exchange is approved, customers are responsible for return shipping.
Local Pickup
Local pickup is available in Río Grande, Puerto Rico, by arrangement.
If you have any questions regarding exchanges, please contact us at
Contact Us
For inquiries regarding our return policy, please reach out to us. We are here to assist you with any questions.
Support
787 214 2921
loykinis@yahoo.com

